360 Executive

Client Services · Farnham, Surrey
Department Client Services
Employment Type Full-Time

[the role is 100% remote at the time being - with the flexibility to remain partially remote even after the COVID situation subsides - this being said, applicants must be based either in the UK,Spain or Brazil].


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We’re looking for commercially savvy client account team members to help consult and strategise with new and existing clients to ensure substantial growth on the designated marketplace.


WHAT YOU'LL DO


You will be managing around 15 clients at a time and will not only need to become an Amazon expert but also have terrific knowledge of your brands, and build excellent client relationships with your key contacts. You will be overseeing a number of different areas that together help our clients win on Amazon such as; content optimisation, PPC & advertising, trading, reporting and analysis. 


In your role you will:


  • Analysing market insights to support the strategy and KPIs development.
  • Analysing data and review performance to spot improvement opportunities while strategically aligning to the client brief.
  • Ensuring clients expectations are fully managed.
  • Preparing internal / external weekly reporting.
  • Working alongside PPC team to ensure budgets are being maximised and to identify additional opportunities.
  • Working alongside the content team to ensure client briefs are fully reached and deadlines managed.
  • Raising, tracking and recording cases with Amazon, while keeping all stakeholders up-to-date and fully engaged.
  • Supporting with compliance documentation.
  • Adding new products and maintaining changes requests including variations.
  • Ensuring catalogues match and that all data is accurate.
  • Raising shipments and ensuring stock flows through Amazon eco system.


WHO YOU ARE


  • Ideally you have an analytical mindset, which helps you understand data and act on challenges/opportunities that have been spotted.
  • You are confident dealing directly with clients & making daily decisions pertaining to the role.
  • You have knowledge in SEO and PPC ads.
  • You have high communication skills and able to convey your message with ease when put under pressure.
  • Fluent in written and spoken English – other languages are an advantage, especially German, French, Chinese or Arabic.
  • You have a positive, proactive solutions-focused approach to work life.
  • You have at least 2 years of experience in ecommerce / retail / a similar role.
  • Most importantly is your ability to learn, collaborate, drive for success, and generate solutions.


WHAT WE OFFER


At Molzi we believe that at the core of our growth & success is our fast-paced and agile talent pool. We are a place of belonging where people feel empowered and encouraged. No two days will be the same!


With vast room for flexibility, and remote work – which for some of us means we can finally stop convincing ourselves that hours commuting is “me time”- it fundamentally means we trust each other to stay informed, transparent, and always ahead, while keeping it as fun as possible.


We like to pride ourselves with how much we care about our ambitious people, as well as how much they care about our brand. We work as a community for our community, with a mindset of continuous growth for one another as much as for our clients.


We offer flexible working hours, attractive benefits, performance-based bonuses, extensive career growth opportunities as we are upscaling quickly and globally, remote working, & rewards and recognition programs! 


WHO WE ARE 


Molzi was launched in 2017 with a clear objective; to help brands manage and grow their Amazon business. We are in an extremely exciting and fast-growing sector and have doubled in size within the last 6 months and aim to maintain the same growth plan in the upcoming months. 


We are now one of the leading global Amazon agencies, managing more than £200m of annualised Amazon revenue, providing full-service Amazon management, marketplace management and Amazon training and consultancy, all supported by our proprietary software. We work with some of the world’s biggest global brands across a broad range of sectors - including electronics, health & wellbeing, toys, FMCG, home and garden, and we help them manage, optimise and grow their business on eCommerce marketplaces all over the world. 


We operate where our clients need us, and in addition to our HQs in the UK, so far we have opened offices in Spain, the Netherlands, Hong Kong, Brazil, Singapore, and soon in Japan! We manage a portfolio of clients in the UK, EMEA, North America, LATM and APAC and we have language fluency for all Amazon markets. 

Thank You

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  • Location
    Farnham, Surrey
  • Department
    Client Services
  • Employment Type
    Full-Time